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Client Agreement

Last updated: January 2026

1. Introduction and Scope

This Client Agreement ("Agreement") is entered into between OTG GROUP Ltd ("OTG GROUP", "the Company", "we", "us") and the individual or entity ("Client", "you") who has completed the account opening process and accepted the terms herein. This Agreement governs the provision of services by the Company to the Client, including but not limited to the execution of orders in Contracts for Difference (CFDs) and other financial instruments offered on the Company's trading platforms. By opening an account with OTG GROUP, the Client acknowledges that they have read, understood, and agreed to be bound by this Agreement.

2. Services Provided

OTG GROUP provides online trading services in the following financial instruments: a) Foreign Exchange (Forex) currency pairs b) Precious metals (Gold, Silver) c) Energies (Crude Oil, Natural Gas) d) Stock Indices e) Shares/Equities CFDs f) Cryptocurrencies CFDs The Company acts as the counterparty to all Client transactions. All transactions are executed on a principal-to-principal basis between the Client and the Company. The Company does not provide investment advice, and any information or analysis provided is for informational purposes only.

3. Account Opening and Eligibility

To open and maintain a trading account with OTG GROUP, the Client must: a) Be at least 18 years of age or the legal age of majority in their jurisdiction of residence. b) Not be a resident or citizen of any restricted jurisdiction as specified by the Company. c) Provide accurate and complete personal and financial information during the registration process. d) Submit all required identification and verification documents. e) Accept and agree to comply with this Agreement and all applicable policies. The Company reserves the right to decline any application for an account at its sole discretion and without providing any reason.

4. Trading Platform and Access

The Company provides trading services through the MetaTrader 4 (MT4), MetaTrader 5 (MT5) platforms, and the OTG Trading App. The Client is responsible for: a) Maintaining the confidentiality of their account login credentials. b) Ensuring that their hardware, software, and internet connection are adequate for accessing the trading platform. c) All activities conducted through their account, whether or not authorised by the Client. The Company shall not be liable for any loss, damage, or expense arising from unauthorised access to the Client's account where such access was not caused by the Company's negligence.

5. Orders and Execution

All orders submitted by the Client through the trading platform are subject to the Company's Order Execution Policy. The Company endeavours to execute orders at the best available price; however, the Company does not guarantee execution at the requested price. The Client acknowledges that: a) Market conditions may result in slippage, where orders are executed at a price different from the requested price. b) The Company may reject or cancel orders in certain circumstances, including but not limited to insufficient margin, system errors, or abnormal market conditions. c) Stop-loss orders are not guaranteed to be executed at the specified price and may be subject to slippage. d) The Company's maximum leverage and margin requirements may be adjusted at any time.

6. Deposits and Withdrawals

The Client may fund their trading account through the payment methods accepted by the Company. Deposits are processed according to the Company's deposit procedures and timeframes. a) All deposits must originate from a payment source in the Client's own name. b) The Company does not accept third-party deposits. c) Withdrawal requests are processed within the timeframe specified by the Company, subject to verification of the Client's identity. d) Withdrawals will be made to the same payment source from which the deposit was originally made, where possible. e) The Company reserves the right to charge fees for deposits and withdrawals as disclosed on the Company's website. f) The minimum deposit and withdrawal amounts are as specified on the Company's website.

7. Fees, Charges, and Costs

The Client acknowledges and agrees to pay all applicable fees, charges, and costs associated with the use of the Company's services, including but not limited to: a) Spreads: The difference between the bid and ask price of a financial instrument. b) Commissions: Transaction-based fees applicable to certain account types. c) Swap/Rollover Charges: Overnight financing charges applied to positions held open past the daily rollover time. d) Inactivity Fees: A monthly fee may be applied to dormant accounts after a specified period of inactivity. e) Currency Conversion Fees: Applicable when the Client's account currency differs from the currency of the transaction. All applicable fees are disclosed on the Company's website and may be updated from time to time.

8. Risk Disclosure

Trading in CFDs and margin FX contracts involves a high degree of risk and may not be suitable for all investors. The Client acknowledges that: a) The Client may sustain losses exceeding their initial deposit. b) Past performance is not indicative of future results. c) The value of financial instruments can fluctuate significantly, and the Client may not always receive back the amount invested. d) Leverage amplifies both potential profits and potential losses. e) The Company does not provide investment advice, and the Client is solely responsible for their own trading decisions. The Client should carefully consider their financial situation and risk tolerance before engaging in trading activities.

9. Termination

Either party may terminate this Agreement by providing written notice to the other party. Upon termination: a) All open positions will be closed at the prevailing market price. b) Any outstanding obligations of the Client to the Company will become immediately due and payable. c) The Company will return any remaining funds in the Client's account, subject to the deduction of any outstanding fees, charges, or losses. d) The Client's access to the trading platform will be suspended. The Company may also terminate this Agreement immediately and without prior notice if the Client breaches any material term of this Agreement, if the Company suspects fraudulent activity, or if required to do so by any regulatory authority.

10. Governing Law and Dispute Resolution

This Agreement shall be governed by and construed in accordance with the laws of Saint Lucia and the Grenadines. Any dispute arising out of or in connection with this Agreement shall first be submitted to the Company's internal complaints handling procedure. If the dispute cannot be resolved through the Company's internal procedures, it may be referred to arbitration in accordance with the applicable rules and regulations. The language of arbitration proceedings shall be English. Nothing in this Agreement shall prevent the Client from filing a complaint with the relevant regulatory authority. For any questions regarding this Agreement, please contact our Client Support team at support@otggroup.net.